{meta} Decision - Request for Approval - Contract Award - Fixed Term Support and Maintenance Service - Council Tax, Business Rates, Housing Benefits and Council Tax Reduction

Decision details

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Decision:

Salford City Council - Record of Decision

 

I Paul Dennett, City Mayor, in exercise of the powers contained within the Council Constitution do hereby approve:

 

Detail required

Answers

Title/Description of Contracted Service/Supply/Project

Fixed Term Support and Maintenance Service for Northgate to Host our services, Council Tax, Business Rates, Housing Benefits and Council Tax Reduction

Name of Successful Contractor

NEC Software Solutions (formerly known as Northgate Public Services Limited)

Supplier Registration Number

(to be supplied by Corporate Procurement)

9338960

Type of organisation

(to be supplied by Corporate Procurement)

Private Limited Company

Status of Organisation

(to be supplied by Corporate Procurement)

SME

Contract Value

£266,459.79

Per Annum (estimated average)

Contract Duration

5 years

Contract Start Date

01/07/2021

Contract End Date

30/06/2026

Optional Extension Period 1

1 Year

Optional Extension Period 2

1 Year

Who will approve each Extension Period?

Procurement Board (extension > £150k)

Contact Officer (Name & number)

Steve Fry 0161 793 3641

Lead Service Group

Service Reform & Development

How the contract was procured?

(to be supplied by procurement)

 

Framework Details (where applicable)

(Procurement body, framework reference & title, start/ end date

DAS Framework RM3821, Data and Applications Solution, Lot 2a business applications

Funding Source

Revenue Budget

Ethical Contractor

Mayor’s Employment Charter

Committed to sign up to the Charter

 

Accredited Living Wage Employer

The Reasons are

 

This report is seeking approval from the Procurement Board for the continued contract with NEC Software Solutions (NEC) (formerly known as Northgate Public Services Limited), included is the ongoing annual payment of the support and maintenance contract for the software application that supports the administration of Council Tax, Business Rates, Housing Benefits and Council Tax Reduction. This also includes approval to migrate hosting to NEC of Revenues and Benefits.

 

This also includes approval to migrate hosting to NEC of Revenues and Benefits, together with a business case to include a Fixed Term Support arrangement and additional functionality for a period of 5 years with a potential 2-year extension.

 

Assessment of Risk

There are several risks in not approving the exception which include no supplier support to fix software issues or assistance to bring in legislative changes, increased risk of service disruption affecting administration of Council Tax, Business Rates, Housing Benefit, Council Tax Reduction and Customer self-serve functions such as online benefit applications.

 

The source of funding is Revenue Budget

 

Legal Advice obtained.

 

Financial Advice obtained.

 

Procurement Advice obtained.

 

HR Advice obtained.

 

Climate Change Implications obtained.

 

The following documents have been used to assist the decision process.

Salford City Council Hosting proposal.docx


Contact Officer: Steven Fry

 

This matter is also subject to consider by the Lead Member for Finance and Support Services. The Lead Member has been consulted and is supportive of the proposed contract.

 

The appropriate Scrutiny Committee to call-in the decision is the Overview and Scrutiny Board.

 

Signed:         PAUL DENNETT               Dated: 4 August 2021

                    City Mayor

 

*         This decision was published on 4 August 2021

*         This decision will come into force at 4.00 p.m. on 11 August 2021 unless it is called-in in accordance with the Decision-Making Process Rules.

 

Publication date: 04/08/2021

Date of decision: 04/08/2021

Decided at meeting: 04/08/2021 - Procurement Board

Effective from: 12/08/2021

Accompanying Documents: